Frequently Asked Questions

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What kind of information do you get through Text 2 Stop It!™?- Kids have reported drug possession or use, weapons, bullying, suicide, inappropriate behavior, harassment, threats, intimidation or really anything they believe threatens their safety.
 

If I send a text from my phone, how can it be confidential?When a student texts a message, the text goes to Text 2 Stop It!™, which then sends a text and email to the designated partnering organization. Text 2 Stop It!™ removes your phone number so it stays confidential.
 

Do you think Text 2 Stop It!™ will help curb bullying in organizations?- Yes. By using Text 2 Stop It!, Kids can get information to administrators who can take the actions necessary to stop the bullying. Usually administrators are unaware of it until a text alerts them to the problem.
 

What information will be contained in the tip? Text 2 Stop It!™ will make every attempt to provide as much detail, regarding the incident, as possible. This includes student’s (student creating the problem) first and last name, grade, date and time of incident as well as a complete description of the incident.
 

Who receives the tips? Tips are received by Text 2 Stop It!™ and forwarded by text and email to the designated organization.
 

Can it be sent to more than one person? Yes
 

How many tips are accurate vs pranks? We have found that less than 3% of tips are unreliable or pranks. Every tip given by Kids is followed-up with a request for more details. This eliminates most pranks.
 

How long after tips are received from Kids are they sent to administrators? Usually tips are sent within minutes of receipt. The only exceptions are delays caused by the need to gather more complete information.
 

What types of tips are sent? Tip can be sent regarding bullying, violence, drugs, suicide, or anything a student feels reduces the quality of their educational experience. These tips can be in the form of text, pictures or video.
 

Can Text 2 Stop It! provide additional information if requested by administrator? Yes simply reply to our text or email with additional questions for the student and we will request the information.
 

Will information be reported to law enforcement? We believe problems are best resolved by partnering organization/organization administrators so we do not send this information to law enforcement. The only exception is in the case of imminent danger, bomb threat, or child endangerment.
 

Are our operators trained to perform these functions? All operators have background checks and trained in Mental Health First Aid and receive background checks. In addition, each conversation is conducted by a single operator and is monitored by at least one other operator/supervisor.
 

What are our hours of operation?   24 hours a day / 365 days a year (including Christmas).